Acceptable use policy
Clinical Study Passport only works if every party can trust how the platform is used. These rules apply to all accounts and form part of the terms of service.
Volunteer protection
- Do not contact, pressure or incentivise a volunteer to bypass consent controls or to share data outside the platform.
- Do not misrepresent a study, its risks, its compensation or its screening requirements.
- Do not use Clinical Study Passport to recruit for a study that lacks the approvals required in its jurisdiction.
Data handling
- No bulk export, scraping, crawling or automated harvesting of records.
- No attempt to re-identify de-identified eligibility signals.
- No resale, sublicensing or onward disclosure of released volunteer data.
- No use of released data after a grant expires or is revoked, and no use for a purpose other than the one stated in the grant.
- No sharing of accounts, tokens or QR verification codes.
Directory and brief integrity
- Publish only accurate, current capability and regulatory information about your own organisation.
- Do not create duplicate or impersonating organisation listings.
- Do not send briefs or messages that are unrelated to clinical research partnership.
Platform integrity
- Do not probe, scan or circumvent access controls, rate limits or authentication.
- Do not upload malware or attempt to disrupt availability.
- Do not reverse engineer the platform to build a competing extraction service.
Enforcement
Suspected violations may lead to warning, listing removal, suspension or termination, and where volunteer data has been misused, notification of affected volunteers and the relevant authorities. Report a concern from your account or through the contact route published on the platform.